You must first download the Chaja app, available in the App Store or Google Play. You'll need to create or log into an account, providing a valid mobile number and entering the one-time-passcode SMS sent to that number. Approach the station and type in the station number or scan the QR code to release a power bank for you to use. If you're seeking a station, explore the map in the app.

Our Chaja power banks are completely free; once you have the app, locate the nearest station around you and plug in.

In this instance, the customer will be fully liable and charged a premium fee of $25.

Like most traditional power banks, ours come with built-in Type-C and Micro USB and iOS cables. The cables can be found in a slot at the front side of the power bank. To use, press and pull the cable out and plug it into your phone. iOS cables can charge an iPhone, iPad, and iPod, Micro USB cables can charge an Android phone, camera, GoPro, wireless headphones, etc., and Type-C cables can charge newer Android devices. You can also use your own micro USB cable to recharge the power bank if you're not near a station.

To return it, insert the power bank into an iCharge point station slot until it clicks. Wait for the app to show your rental recap, or contact in-app support if it doesn't. Before returning, ensure it is our station by locating the Chaja logo.